Reference

Privacy Policy for Your metal99 Account

Our Privacy Policy explains what account details we collect, why we use them, and how you can ask about them before opening access to Blackjack, Bingo or other…

Clear data purposesWallet record contextRequest path includedIndonesia access wording
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metal99 Privacy Policy for Your metal99 Account
CONTACT ROUTES

Questions About Account Data

A clear contact path helps when your Privacy Policy question concerns a phone number, wallet reference, or account record.

Account help route Open the help path from your signed-in account when you need to ask about Privacy Policy records, phone verification, or a stored account detail. Give us the email or phone linked to your account, but never send your password or one-time security code.
Wallet status request For a DANA, OVO, GoPay, or QRIS record, share the transaction reference and the date shown in your account history. We can use that specific trail to address a Privacy Policy question without asking you to repeat unrelated personal details.
Access clarification If you are unsure whether account access applies in your area, ask through the same support path before continuing. We can explain how this Privacy Policy relates to your request, while eligibility remains dependent on local law and the details applicable to you.
DATA CONTROLS

Blackjack Access and Data Controls

We keep this Privacy Policy practical by linking each data use to an account action: opening access, confirming a phone number, moving through the lobby, or checking a wallet record.

Account details

When you open an account, we use the details you submit to create your account record and support phone verification. This lets us connect your login to your own access history without treating unrelated device data as part of your identity.

Wallet references

A DANA, OVO, GoPay, or QRIS transaction can create a reference in your account history. We use that reference to match a payment-status question to the correct record, not to request your wallet password, PIN, or private security code.

Cookies and devices

Cookies or device signals may help keep a signed-in session working as you move from mobile login to the lobby. You can manage browser cookie settings, although changing them may affect sign-in continuity or parts of the account page.

Account security

We use account checks and phone verification to reduce unauthorised access to your records. Keep your login details private and contact support if a sign-in or account change does not match your own action.

Retention choices

We retain account, support, and transaction references for the period needed for their stated purpose, security work, dispute handling, or legal duties. When a record is no longer needed, our retention process determines the next handling step.

Change requests

You can ask us to correct an account detail or explain how it is used through the account help route. Include the record concerned and enough account context to locate it, while leaving out passwords and one-time security codes.

Privacy Policy Questions for Indonesia

These Privacy Policy answers focus on the questions you may have before opening a metal99 account from Indonesia. They cover the account step, local wallet records, cookies, retention, correction requests, and access wording. If your situation is not covered, use the account help route with a specific question and the smallest amount of personal detail needed.

The metal99 Privacy Policy covers account details, phone verification, sign-in records, support requests, cookies, device signals, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account. It also explains purposes, retention, security handling, and request routes.

We use your phone number to create or verify the account connected to your access request. Phone verification helps protect account records and lets support locate the correct account. The Privacy Policy describes this use; do not send your verification code to anyone.

Yes. The Privacy Policy covers references and status details associated with DANA and QRIS, as well as OVO, GoPay, bank transfer, and virtual account steps. We use those records to match account activity, address status questions, and handle required security or legal checks.

Use the account help route and identify the account detail you believe is incorrect. Tell us what needs checking and provide the account context needed to locate it. Do not include your password, wallet PIN, or one-time security code in a correction request.

We keep account, support, device, and transaction references only for the stated service purpose, security work, dispute handling, or legal duties. The Privacy Policy does not promise one universal period for every record because retention depends on the type and purpose of the data.

Yes. Ask through the support path shown in your account area and mention the device or browser involved. Cookies may support sign-in continuity and page functions while you move from mobile access to the lobby. Browser settings can limit them, but some account functions may change.

Account access and eligibility depends on local law. If you are uncertain about your area, contact support before continuing and ask how the policy relates to your request. We can explain our data handling, but local rules determine whether access is available to you.

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